FAQ
Got questions? Visit our FAQ for info on shipping, returns, sizing, and more. We're here to help—reach out anytime for assistance!
WHAT IS PRINT ON DEMAND P.O.D PRODUCTS
At Killer Retro, we use a print-on-demand (POD) model, which means each product is made specifically for you after you place an order. This eco-friendly approach eliminates overstock and waste, reducing the environmental impact often seen in traditional retail. It’s our way of ensuring that every piece we produce has a purpose—and a proud owner.
This model also lets us focus on what matters most: creating unique designs and restoring vintage finds. Without the burden of managing large inventories, we can dedicate our time and passion to crafting high-quality, retro-inspired pieces that truly stand out.
BLANKS AND FIT
We primarily use Comfort Colors Garment Dyed Soft Heavyweight T-shirts, Bella+Canvas Soft Mid Weight, and Gildan Heavycotton T-shirts.
All are pre-shrunk and true to size, with a size chart available on each listing. For a relaxed fit, order your usual size, or size up for an oversized look.
If you have any questions about sizing, feel free to reach out—we’ll get back to you quickly!
SHIPPING TIMES
All orders are shipped on weekdays by our print house partners. Processing typically takes 3-5 business days, provided there are no delays.
Once your order is shipped, you’ll receive tracking information from the service provider, with updates usually available the same day around midnight.
WHERE IS MY TRACKING NUMBER?
You will receive a tracking number as soon as your order ships.
Please allow up to 24 hours for the tracking information to update after you’ve been notified.
Once your order leaves our facility, it’s in the hands of the courier. If you need further information, please reach out to the shipping service directly.
WHAT DO I DO IF I RECEIVED A DAMAGED PRODUCT
Oops, we’re really sorry about that!
Please reach out to us via email at contact@killerretro.com.
Returns are only accepted for incorrect or faulty items, and the customer is responsible for return shipping costs.